- Welcome to TitanicPlus, a brand of XGINEERS LTD. These Terms and Conditions govern your use of TitanicPlus’ travel management services. By accessing or using our website and services, you agree to be bound by these terms. Please read them carefully.
1. Definitions
- TitanicPlus refers to the travel management brand operated by XGINEERS LTD.
- XGINEERS LTD refers to the parent company overseeing TitanicPlus and other related brands.
- Client/Customer refers to any individual or organization using TitanicPlus services.
- Services include, but are not limited to, travel bookings, accommodations, insurance, and other travel management offerings provided by TitanicPlus.
2. Booking Terms
2.1. Accuracy of Information
The client is responsible for providing accurate and complete booking information. XGINEERS LTD, through TitanicPlus, is not liable for issues arising from inaccurate or incomplete information (e.g., incorrect names, dates, or passport details).
2.2. Service Availability
All bookings are subject to availability. TitanicPlus will attempt to secure preferred options but cannot guarantee availability until confirmed by third-party providers.
2.3. Third-Party Providers
TitanicPlus, as part of XGINEERS LTD, acts as an intermediary between the client and third-party service providers (e.g., airlines, hotels). Clients agree to adhere to the terms of these third-party providers.
3. Pricing and Payment
3.1. Pricing
Prices for services, including flights and accommodations, are subject to change without notice. Pricing is confirmed at the time of booking.
3.2. Payment Terms
Full payment is required at the time of booking unless otherwise stated. Payment can be made through methods provided by TitanicPlus. Failure to pay in a timely manner may result in booking cancellation.
3.3. Additional Charges
XGINEERS LTD, operating TitanicPlus, is not responsible for additional fees incurred by the client, such as surcharges, taxes, or fees imposed by airlines or hotels.
4. Cancellations and Refunds
4.1. Client Cancellations
Clients may cancel their bookings in accordance with the cancellation policies of third-party providers. TitanicPlus will process refunds, if applicable, less any service fees imposed by XGINEERS LTD.
4.2. Service Provider Cancellations
XGINEERS LTD and TitanicPlus are not liable for cancellations by third-party providers but will facilitate refunds or rebooking where possible.
4.3. Refund Policy
Refunds will be processed according to the third-party provider’s policies. XGINEERS LTD will deduct any administrative fees before processing the refund.
5. Changes to Bookings
5.1. Client-Initiated Changes
Changes to bookings, such as dates or destinations, are subject to availability and third-party provider terms. Additional fees may apply.
5.2. Provider-Initiated Changes
Third-party providers may change bookings due to operational reasons. TitanicPlus will notify clients of such changes and help arrange alternatives.
6. Travel Documentation
6.1. Passports and Visas
Clients are responsible for ensuring they possess valid travel documents (e.g., passports, visas). XGINEERS LTD and TitanicPlus are not liable for any travel disruptions due to insufficient or incorrect documentation.
6.2. Health Requirements
Clients are responsible for ensuring compliance with health and vaccination requirements for their destinations. XGINEERS LTD is not liable for any issues related to health regulations.
7. Limitation of Liability
7.1. General Liability
XGINEERS LTD, through TitanicPlus, acts as an intermediary between clients and third-party providers and is not liable for loss, injury, or damage arising from services provided by third parties.
7.2. Force Majeure
XGINEERS LTD is not liable for any failure to perform its obligations due to events beyond its control, including natural disasters, war, or government restrictions.
8. Privacy and Data Protection
XGINEERS LTD respects your privacy and is committed to protecting your personal information.
9. Intellectual Property
All content on the TitanicPlus website, including text, logos, images, and designs, is the intellectual property of XGINEERS LTD. Unauthorized use of this content is prohibited.
10. Governing Law
These Terms and Conditions are governed by the laws of the UK. Any disputes arising under these terms will be subject to the exclusive jurisdiction of courts in the UK.
11. Changes to Terms and Conditions
XGINEERS LTD reserves the right to modify these Terms and Conditions at any time. Clients are encouraged to review the terms periodically.
12. Contact Us
For any questions or concerns regarding these Terms and Conditions, please contact us at:
Email: info@titanicplus.com
Phone: +49 178 1010 428
Address: 2 Frederick Street, Kings Cross, London, UK